Merchant Mediation

Improve Customer Satisfaction. Increase Profitability.

Improve Customer Satisfaction. Increase Profitability.

Global Risk Technologies™ offers a unique customer service solution that is proven to reduce risk and optimise profitability.

Successfully Resolving Customers’ Concerns

Improving the customer experience not only enhances your business’s bottom line, it also maintains your brand’s reputation. However, exceeding the customer’s expectations can be a costly and time-consuming process.

Our merchant mediation services help businesses address customer grievances without breaking the budget.

We’ll liaise with your customers and act as a moderator when issues arise. We’ll resolve conflicts on your behalf, allowing you to focus on growing your business.

A Cost-Effective Solution That Helps Boost Profits

The increased popularity of eCommerce has helped merchants achieve new profitably goals. However, in the merchant’s haste to make the sale, customer service often gets pushed aside.

When customer satisfaction decreases, transaction disputes increase. At Global Risk Technologies™, we understand the distressing correlation between strained customer relations and chargebacks.

Our unique services help customers obtain refunds for transactions that would otherwise be charged back.

Unique Features That Generate Results

Our unique services help merchants reduce risk and increase profitability.

  • Meet consumers’ needs with non-stop customer service, 24 hours a day, 365 days a year.
  • Provide instant refunds to customers and avoid unnecessary chargebacks.
  • Protect your brand’s reputation by providing exceptional customer service.

Sign Up for Merchant Mediation Today!

Global Risk Technologies™ offers merchant mediation services through our alliance partner, eConsumerServices.

Visit the eConsumerServices website to learn more about our methods of improving the customer experience and reducing the risk of revenue loss.

Share This