Retail Times: Majority of chargebacks are fraudulently placed

Retail Times, one of the leading independent retail publications in the UK, reports on a new white paper from Global Risk Technologies™, Europe’s first chargeback remediation specialist.

With e-commerce growing at close to 20% per year in the EU and total e-commerce revenues predicted to be €185.39 billion for 2015, it is important that consumers can buy with confidence if this trend is to continue. The problem is that friendly fraud has been growing 41% in recent years, costing over €10bn in industry losses, compared to around €2bn lost through ID fraud, according to Visa.

The educational white paper is designed to help merchants equip themselves to tackle the rising problem of friendly fraud. The paper explains ways that merchants, specifically SMEs, can equip themselves to tackle friendly fraud and protect themselves against financial, operational and reputational damage.

Click here for the full article on Retail Times: http://bit.ly/1GoHLLQ