Global Risk Technologies online retail returns chargebacks
Jan 4

The storm after the calm: return season

Posted by Global Risk Technologies

In 2016, US online consumers spent $3.34 billion on Black Friday, a 21.6% rise on 2015. Like most of Europe, the UK saw similar surges of 12.2% to £1.23billion. The phenomenon is now growing from a one-day Black Friday event into a ‘Black Fiveday’ event from Thanksgiving through to Cyber Monday. The fear…

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GRT online mobile payments
Dec 22

The Last Piece In The Convenience Puzzle: Making Secure Payments Easy

Posted by Global Risk Technologies

Just 3-4 years ago, ordering a taxi in the UK would inevitably involve calls, cash machines and waiting for a cab that could be anywhere! And we’d only dreamed of having dinner from a favourite restaurant delivered straight to our own front door. When stripped back to basics, true innovation identifies pain points…

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Dec 9

Black Friday 2016: UK vs. US

Posted by Global Risk Technologies

The mere mention of Black Friday calls to mind images of frantic shoppers hoping to secure the best deals on the year’s hottest goods. However, sales figures for the past few years reveal a drastic shift in consumer preferences—online holiday shopping has gradually replaced traditional brick-and-mortar experiences. While merchants operating in the brick-and-mortar…

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Nov 25

European Consumers Prefer Diverse Payment Methods

Posted by Global Risk Technologies

Credit & Debit are Just Two of Many Payment Options Used by European Shoppers In the US and Canada, most online merchants and consumers rely on just a few commonly-used payment methods. The four major card brands—Visa, MasterCard, Discover and American Express—account for about 85% of all online transactions in this region, with…

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mastercard-grt
Oct 14

Understanding MasterCard’s Dispute Administration Fee (DAF)

Posted by Global Risk Technologies

Mastercard charges a Dispute Administration Fee (or DAF) for intra-European and inter-European transactions. It automatically assesses the DAF for each cycle of the dispute process, which is paid to the sender and charged to the receiver. This isn’t unusual: several fees are involved in processing payment card transactions, with funds variously going to…

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global-risk-technologies-black-friday
Oct 4

The Paypers: Black Friday To Bring Seasonal Chargebacks?

Posted by Global Risk Technologies

Online retailers need to prepare for hidden risks on the biggest shopping days of the year,  writes our co-founder in The Paypers this week. Monica takes a look at the busiest shopping days in Europe, the US and China, pointing to the stats that show rising chargebacks among the booming sales. “The problem most closely…

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Sep 16

Fending Off Chargebacks In PayPal’s New Era Of Collaboration

Posted by Global Risk Technologies

PayPal’s new strategic partnerships with Visa and MasterCard combine the power of the world’s largest payments and digital payments networks. Both deals have provisions that will impact heavily on how customers will purchase goods and services. Let’s start with the Visa agreement: in addition to signalling a new era of collaboration, the deal…

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SONY DSC
Sep 1

Amazon Dash May Be Opening A Can Of Chargeback Woes

Posted by Global Risk Technologies

Amazon, the biggest retailer in the West, has just released its latest innovation in the UK market: Amazon Dash. Dash allows customers to stay stocked up on life’s essentials without the need for shopping via a laptop or mobile device. Customers order a physical Dash button, which is linked up to their Amazon…

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Perfect storm of CNP fraud Global Risk Technologies
Aug 12

The Perfect Storm for Card Not Present fraud is arriving

Posted by Global Risk Technologies

Research from FICO, the software company that analyses business’ growth and profitability, has shown a rise of 18% in ecommerce fraud in 2015 according to its latest research. The dominant type of fraud is predictably card not present (CNP). Fraudsters search for the softest targets and with the introduction of EMV in the…

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Global Risk Technologies smartphone data theft fraud
Jul 22

Smartphone Users Need To Be More Vigilant Against Data Theft

Posted by Global Risk Technologies

The recent story of a woman from Middlesbrough who had her bank account emptied after fraudsters used a sophisticated “SIM swap” scam is a timely reminder of the need for extra vigilance from all smartphone users. However, many smartphone users might be surprised to hear that their handsets present rich pickings to cybercriminals…

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